Terms & Conditions

Terms & Conditions (DLC Brothers)

1. Overview

This website is operated by DLC Brothers. Throughout the site, the terms “we”, “us” and “our” refer to DLC Brothers. By accessing our website and/or purchasing from us, you agree to be bound by these Terms & Conditions and any policies referenced herein, including our Shipping Information, Returns & Refunds Policy, Warranty Policy, and Privacy Policy.

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will take effect once published on this page. Continued use of the website constitutes acceptance of any updates.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

2. Eligibility & Use of the Website

By using this website, you confirm that you are at least the age of majority in your place of residence or have permission from a parent or legal guardian.

You agree not to use our website or products for any unlawful or unauthorized purpose, and not to violate any applicable laws, including intellectual property laws.

We reserve the right to refuse service, cancel orders, or restrict access to the website at any time, including in cases of suspected fraud or misuse.

3. Product Information & Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or restrict sales to certain regions at our discretion.

We make every effort to display product colours, prints, and details accurately. However, minor variations may occur due to screen settings, lighting conditions, or production processes.

4. Pre-Orders

Items marked as pre-order will be shipped on or after the date stated on the product page. Shipping dates are estimates and may change due to production or logistical factors.

By placing a pre-order, you acknowledge and accept the extended processing and delivery timeline.

5. Prices, Payments & Taxes

All prices are displayed in EUR (€) unless stated otherwise and include applicable taxes unless indicated differently. Shipping costs are calculated at checkout.

We reserve the right to change prices at any time. The price shown at checkout is the final price for that order.

Orders are processed only after full payment has been received.

6. Customs, Duties & Import Taxes

For international orders, shipments may be subject to customs inspections and additional charges such as import duties, VAT, or handling fees imposed by the destination country.

These charges are not included in the product price or shipping cost and are the responsibility of the customer. DLC Brothers is not responsible for customs-related delays or unpaid duties.

7. Orders, Billing & Account Information

You agree to provide current, complete, and accurate billing and shipping information when placing an order.

We reserve the right to refuse, cancel, or limit any order, including orders that appear to be fraudulent or placed by resellers or distributors. If an order is modified or cancelled, we may attempt to notify you using the contact information provided at checkout.

8. Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed. Delays may occur due to circumstances beyond our control, including customs clearance, carrier delays, or peak periods.

Risk of loss transfers to the customer upon delivery to the shipping address provided, subject to applicable consumer law.

9. Returns & Refunds

Customers have the right to withdraw from their purchase within 14 days of delivery in accordance with EU consumer law.

Returned items must be unused, unworn, unwashed, and in original condition. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

For full details, please refer to our Returns & Refunds Policy.

10. Warranty & Quality

All products are covered by a 2-year legal warranty under EU consumer law for defects present at the time of delivery.

The warranty does not cover normal wear and tear, damage caused by improper use or washing, failure to follow care instructions, or third-party alterations.

For more information, please refer to our Warranty Policy.

11. Intellectual Property

All content on this website, including designs, images, graphics, logos, text, and layout, is the property of DLC Brothers or used with permission. Unauthorized use, reproduction, or distribution is prohibited.

12. Intellectual Property & Fan Content Disclaimer

DLC Brothers is an independent clothing brand. Our products are fan-inspired designs created for artistic and fashion purposes.

All character names, symbols, references, and imagery associated with anime, manga, or other media franchises remain the property of their respective copyright and trademark owners.

DLC Brothers is not affiliated with, endorsed by, sponsored by, or officially connected to any anime studios, production companies, publishers, or rights holders.

Any references to characters, stories, or themes are intended as creative interpretations and homages, created by fans, for fans.

If you believe that any content on our website infringes upon your intellectual property rights, please contact us using the contact details provided on our website. We will review the claim and take appropriate action where required.

13. Accuracy of Information & Errors

We may occasionally display typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping costs, or availability.

We reserve the right to correct such errors and to cancel orders if information is clearly incorrect, even after an order has been placed.

14. Third-Party Services & Links

Our website may include links to third-party services or tools. These are provided “as is” and “as available.” We are not responsible for third-party content, services, or websites.

15. Disclaimer of Warranties

Our website and services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation.

To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

16. Limitation of Liability

To the maximum extent permitted by law, DLC Brothers shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the order in question, except where liability cannot be limited under applicable law.

17. Indemnification

You agree to indemnify and hold harmless DLC Brothers and its affiliates, employees, and service providers from any claim arising out of your breach of these Terms & Conditions or misuse of the website.

18. Severability

If any provision of these Terms & Conditions is found to be unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms & Conditions, together with all referenced policies, constitute the entire agreement between you and DLC Brothers regarding the use of our website and services.

20. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands, without prejudice to mandatory consumer protection laws.